This site is operated and owned by Accommodation World a division of Info-Link in association with octopustravel.com

octopustravel.com is bound by and complies with  the National Privacy Principles in relation to the collection and disclosure of information regarding individuals. If you want more information regarding the  way we manage your personal information you can do so by contacting octopustravel.com.

We will require some personal information such as your
a) name
b) e-mail address
c) postal address
d) telephone number
e) credit/debit  card number and expiry date

We request this information from you. You must provide contact information - name/email address/postal address/telephone number - and financial information - credit/debit card number/expiry date. We use this contact information in order to reserve the  required services, to send you details of that confirmation and if necessary to  inform you of updates or changes to your travel plans. If we have trouble  processing a request this contact information is used to get in touch with you. We would use your telephone number only if we needed to contact you urgently or  if you had made a mistake entering your details. The financial information is used for billing purposes and to complete your orders.

We may also use  your contact details to inform you of our products including special offers that  we think may be of interest to you. If you do not want us to use your contact  information to send details of our products to you please let us know in an  email to info.au@octopustravel.com. We do not pass details of your personal information to third parties except as described in Sharing Information below.

We request information from you on our order form. Here, you must provide contact information - name/postal delivery address/telephone number - and financial  information - credit/debit card number/expiry date - this information is used  for billing purposes and to complete your orders. If we have trouble processing a request this contact information is used to get in touch with you. We would use your telephone number only if we needed to contact you urgently if you had made a mistake entering your details. We store your information for as long as  we need to do so in order to full fill our legal obligations or in order to keep you informed of our products. We use your information to create generic  information, which we then use for market and commercial analysis. This generic information does not identify you personally.

 

Sharing Information
Information is shared  with a) our bank and b) involved third parties.
a) When paying by credit or  by debit card we pass your card details to our bank for authorisation of the transaction and for payment.
b) We may disclose your information to booking agents and hotels who will use your information in the ways described above in this privacy statement. We will provide only the information necessary to ensure  the successful fulfillment of your travel arrangements. You should be aware that the hotel may not be subject to data protection laws.
c) Apart from sharing  your information as mentioned above, we do not disclose your details to any  other person without your consent unless there is an emergency situation that requires it or we are legally required to do so.

Log Files
We use IP  addresses to help diagnose problems with our server and to analyse  trends/administer the site/track user's movement for our internal site traffic statistics.

Cookies
We use cookies to monitor which parts of the site are most interesting to you - a cookie is a piece of data stored on your hard drive and usage is in no way linked to any personally identifiable information whilst on our site. You can always choose to not receive a cookie  file by enabling your Web browser to refuse cookies or prompt before accepting a cookie but by refusing to accept a cookie you may not be able to access many of  the travel services offered by octopustravel.

Links
This site contains links to other sites. Please  be aware that we are not responsible for the privacy practices of such other  sites - this privacy statement applies solely to information collected by this  site.

Security
This site has security measures in place to  protect the loss, misuse and alteration of the information under our control. We  use Secure Socket Layers (SSL) to ensure the privacy of the information provided to us and at no time are your debit/credit card details transmitted unencrypted  over the Internet. To further protect the information you share with us we have an exhaustive security system that includes world class firewall technologies;  logical network segmentation to allow restricted access to stored profile  information and logical and physical security restrictions to our databases and systems. Whilst SSL encryption is used to protect sensitive information online we also do everything in our power to protect user-information off-line. All  your information is restricted in our offices and only employees who need the information to perform a specific job are granted access to personally  identifiable information. All employees are kept up-to-date on our security and  privacy practices with regular quarterly updates or whenever new policies are  added.

Changes to our Privacy Statement
Any material changes in the way we use personal information will be described in future versions of this privacy statement. By booking with us you agree that our privacy statement, current at the time of your most recent booking, shall apply to all your  information, whether given to us at the time of that booking or at the time of earlier bookings. If at any time we decide to use personally identifiable  information in a manner different from that stated in the privacy statement applicable to your information, we will notify you by way of an email and  request your approval.