OctopusTravel.com is an innovative on-line travel company with offices in  London, Hong Kong, New York, Osaka, Rome and Sydney offering discounted hotels  in 112 countries worldwide, apartments, sightseeing tours, our own Travel Guides and other travel related services.

octopustravel is independently owned and has developed the www.octopustravel.com web site in association with an established tour operator with more than 25 years in the business. This  experience has enabled us to provide a web site with one of the widest selections of hotels on the web. With thousands of bookings handled on a weekly  basis, our massive purchasing power allows us to pass on significant savings to  our customers.

The web site

Unprecedented attention is given to the customer's selection and purchasing  process online. The result is that all our customers experience a simple and quick booking process whilst receiving detailed information to allow informed choices to be made. Furthermore, the web site is able to confirm availability of the customer's selected hotel immediately.

To ensure 100% confidence in our pricing we offer our customers a Price Promise: Once a customer has booked  with us, if they subsequently find the same hotel available at a lower price on the internet, subject to a few reasonable conditions, we will happily refund the difference.

We cater for every budget, from 1 star to 5 star. We individually negotiate with each hotel we sell, to ensure octopustravel  customers receive great rates and there are no hidden extras: all our rates  include taxes and service charges and sometimes we even include breakfast!

To assist our customers' selection of the hotel best suited to their needs we provide a full list of amenities and an independent report for each hotel. These are written by travel professionals who have personally  visited the hotels and they provide an honest and up-to-date appraisal of each  property. For most properties we also provide hotel location maps plus interior and exterior photos to avoid any surprises.

Security

Advanced security technology has been built into our web site to ensure  optimum security for credit card transactions. The credit card information and  personal details of every customer are protected throughout their dealings with us. Our Digital Certificate from Verisign is proof that our site has passed stringent security tests and that all our credit card transactions use Secure Socket Layers (SSL) encryption. Our customers can be assured that the  information they send to octopustravel cannot be intercepted or decrypted by anyone else.

octopustravel.com is a fully licensed Travel Agent providing customers with that final and complete peace of mind and assurance that they are dealing with a truly reputable travel company.

Professional Customer Care

We pride ourselves on offering a service that surpasses our customers' expectations. Our Customer Care Centre supports our web site with staff on hand  to answer questions by telephone and email, thus providing the human interface  that even the most confident of web-shoppers appreciate. We have been in the  business long enough to know that not all travel plans run smoothly, which is why our help is only a phone call away.

The Future

Travel is the largest and fastest growing business on the internet and octopustravel will continue to develop and build its brand and business on a  global scale. August 2001 saw the launch of our second generation of web sites that will enable the subsequent introduction of additional travel services such  as airport transfers and sightseeing tours. We will continue to work closely with an increasing number of new partners whilst rapidly expanding the number of affiliates who link to our sites.

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